Following the closure of the CIMB Credit Card Centre at the Raffles Place branch, please note that the Card Centre at the Orchard branch will also cease operations starting from Sunday, 1 November 2015.
Should you require assistance while at the branch, you may contact the CIMB Credit Cards Customer Service Hotline at (65) 6438 1118 using the Self-Help Station that has been made available for use by our Credit Card customers.
For all Credit Card matters, please contact our 24-hour CIMB Credit Cards Customer Service Hotline at (65) 6438 1118.
For all Cashlite applications approved from 1 July 2015, the monthly instalment payable must be paid in full together with any outstanding overdue amount from the previous statement. The monthly instalments mentioned above does not apply to minimum payment provisions applicable to normal credit card transactions. If any monthly instalment becomes overdue, interest and late payment charges will be levied on such overdue instalment as well as other overdue amounts in your CIMB Credit Card account in accordance with the Cardmember's agreement here.
As of 1 July 2015, complimentary access to Willow Stream Spa will be limited to 2 bookings per customer per week regardless of the number of CIMB Visa Infinite Credit Cards a customer holds. To make your bookings, please call the CIMB Credit Cards Personal Concierge at 63222188 with your NRIC number, card number, and name as embossed on your CIMB Visa Infinite Card. For clarifications, please call our 24-hour CIMB Credit Cards Personal Concierge at +65 6322 2188.
As of 25 September 2015, complimentary access to True Fitness and True Yoga centres will be discontinued and replaced with complimentary cupcakes from Pique Nique. This offer is only applicable to Visa Signature Cardmembers on a first come, first-serve basis and limited to the first 70 redemptions every Friday, Saturday and Sunday at the Pique Nique store located in Ngee Ann City (Basement 1). Cardmember must present his/her CIMB Visa Signature Card and NRIC and sign on the tracking sheet to obtain the cupcake.
For more information, please visit www.cimbbank.com.sg or contact our 24-hour CIMB Credit Cards Customer Service Hotline at (65)6438 1118.
As of 1 June 2015, the bonus 3.3% cash rebate on education will be discontinued and replaced with a bonus 3.3% cash rebate on health and wellness spend categories. The cash rebate for insurance, home furnishing and appliances will however, be extended to 31 May 2016.For clarification, please call our 24-hour CIMB Credit Cards Customer Service Hotline at +65 6438 1118. Click here for the FAQ.
You will receive your card within approximately 10 working days upon our receipt of your application with the required documents. Applications not accompanied with required documents or with incomplete information will cause a delay in processing. If there is a surge in applications, we seek your kind understanding that there may be a delay in processing your application.
As of 1 April 2014, all CIMB Credit Cards will come with its very own PIN, upon request. With this PIN, Cardmembers can withdraw cash from ATMs at CIMB Bank’s branches in Singapore or any MasterCard/Cirrus or VISA/PLUS ATMs overseas.
To request for PIN issuance, Principal Cardmembers can call our 24-hour CIMB Credit Cards Customer Service Hotline at +65 6438 1118.