• Website Notice for Covid-19 Safety Measures

18 February 2020

Dear valued customers,

In line with the ministry’s guidelines on the Covid-19 outbreak, we have implemented the following precautionary measures to minimise the risk of virus transmission and to protect our customers and staff. Hand sanitisers are provided at our branches and customer lounges at Levels 15 and 40.

1)    Temperature screening for all customers and visitors to our branches and office locations. Anyone with a temperature of 38 degrees celsius and above will not be allowed entry to our premises.

2)    Health declaration forms will be provided for persons entering our branches and Singapore Land Tower.


Our branch hours remain the same:

Singapore Land Tower: Mon-Fri, 9am-4.30pm, Sat 9am-1pm

Orchard Branch: Mon-Sun, 10am-8pm

Please also note that due to flight cancellations to China over the Covid-19 outbreak, all postal services to China are suspended till further notice.  

In addition, CIMB understands the constraints that businesses and companies will face, especially from their suppliers. Which is why we will bump up our e-Supply Chain Financing program with a limit of up to SGD100 million set aside to make available working capital financing support for the suppliers community on the platform of our e-procurement service provider partner.

CIMB Consumer Banking will accommodate requests from individuals who are affected by the 2019-nCoV outbreak to restructure or reschedule their loans and financing*.

Contact us at 6333 7777 or get in touch with your RMs to find out more.

Yours Sincerely,
CIMB Bank Singapore Management

*Terms & Conditions Apply